Measuring/Monitoring

Key Performance Indicators (KPIs) and Metrics

Our workshops will expand on these issues, to help your company get started with social media, Emarkable has created this Social Media Strategy workshop which contains best practices, checklists, templates, tools and resources book here. Read more on Social Media Metrics

Monitoring Your Online Brand Reputation

With the World Wide Web at our fingertips, people are more frequently searching online to learn about a company’s brand and the quality of their products and services before making a purchase. The reason is they want to hear what others are saying about a company and their products or services before doing business with them. Read more on Monitoring your Online Brand Reputation

Digital Crisis Management

It has been said that “if a customer has a positive experience with a company, they’ll tell 3 people. But if they have a negative experience, they’ll tell 10”. There’s no doubt that negative feedback can spread like wildfire. That’s why it is essential you have a digital crisis management strategy prepared in case social damage control is needed. Here are 5 ways to get started. Read more on Digital Crisis Management

Our workshops will expand on these issues, to help your company get started with social media, Emarkable has created this Social Media Strategy Workshop that contains best practices, checklists, templates, tools and resources book a consultation.